TASK 4

Task 4 - Working With and Leading People

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Task 4 - Working With and Leading People

Introduction

One of the key tasks of Golden Rose Company managers is to help others get better performance, it is difficult to monitor and assess the performance of staff and prepare others to improve. It is not easy to assess the performance of a worker with accuracy. It is often difficult to convey the outcome to the employee constructively and without causing discomfort and translate information from past performance to future improvements.

Discussion

Factors Involve in Planning the Monitoring and Assessment of Work Performance

Assessment is a process to measure the performance of the worker, in order to reach the objective decision making on human resources. Modern organizations use evaluation of workers for wage increases, training and development needs and provide documentation to support the actions of staff turnover. Consequently, a well managed assessment serves as a tool for monitoring and staff development (Selvarajan & Cloninger, 2009, pp.398-412).

The assessment of the employee serves as a quality control check on the worker's performance in a given period of time. There are many factors involved in planning the monitoring and assessment of work performance including fairness and justice of assessment and monitoring work performance and the criteria of monitoring and assessment must be clear and communicate to employees. These criteria may include quality of work, efficiency of work, job knowledge, communication skills with other employees, dependability, initiative and assumption of responsibility, job attitude, actively promote safety and health, and punctuality/ attendance.

Planning the monitoring and assessment of work performance necessitates top management input and time, along with the commitment. Similarly, it is equally important to assess the cost associated with monitoring and assessing performance of staff. Management must provide adequate, constructive and feedback regarding the work performance. The key significant assessment of work performance is to give feedback regarding what the workforce has learned in an effective manner and yet need to learn. Moreover, while planning for monitoring and assessment of work performance it is essential to link this process with employee motivation.

Plan and Deliver the Assessment of the Development Needs of Individuals

In order to plan the assessment of the development needs of individuals there is a need to carry out development need assessment of each individual. Development need assessment refers to a review of needs of development and learning for staff in ...