The costs and benefits of implementing MIS to SME in the UK

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ACKNOWLEDGEMENT

I would like to take this chance for thanking my research facilitator, friends & family for support they provided & their belief in me as well as guidance they provided without which I would have never been able to do this research.

DECLARATION

I, [type your full first names and surname here], declare that the contents of this dissertation/thesis represent my own unaided work, and that the dissertation/thesis has not previously been submitted for academic examination towards any qualification. Furthermore, it represents my own opinions and not necessarily those of the University.

Signed __________________ Date _________________

ABSTRACT

This research focuses on the topic the costs and benefits of implementing MIS to SME in the UK. The researcher used mixed research to study the topic in depth. The research questions addressed in this research are what is management information system? What is the basic cost of implementing MIS? And what are the benefits of implementing MIS in UK small enterprises? The researcher came to conclusion that the benefits associated with the MIS implementation in the UK small and medium enterprises outweighs its cost. This research focussed on the small and medium enterprise in the United Kingdom. This research discussed the factors on which the successful implementation of the management information system depends. The researcher also discussed the implementation method of the management information and also threw light on the different types of the management information system. To get an in depth information about the cost and benefits associated with the management information system, the researcher also conducted a survey.

TABLE OF CONTENTS

ACKNOWLEDGEMENTII

DECLARATIONIII

ABSTRACTIV

CHAPTER 1: INTRODUCTION1

Background1

Purpose1

Significance2

Aims and objectives2

Research questions2

CHAPTER 2: LITERATURE REVIEW3

Introduction3

Information system investments evaluation3

Cost4

Initial cost and Ongoing cost4

Indirect human costs6

Types of management information system7

Document management system (DMS)8

Content management system (CMS)8

Library management system (LMS)8

Records management system (RMS)9

Digital imaging system (DIS)9

Learning management system (LMS)9

Geographic information system (GIS)9

Implementation Method9

Gathering the organization's requirements10

Software selection10

Gap analysis and re-engineering10

Installation and configuration11

Team Training11

Testing and pilot evaluation11

Post Implementation monitoring and support11

Various Advantages of Information Management Systems12

Factors for MIS successfulness13

CHAPTER 3: METHODOLOGY14

Mixed Research14

Classification of research methods14

Multi-method studies15

Mixed method studies15

Steps in mixed methodology15

Strength and weakness of the mixed research16

Strengths16

Weaknesses17

Instrument for data collection17

Data analysis17

Reliability/Dependability18

Validity20

Ethical Considerations21

CHAPTER 4: DATA ANALYSIS22

Post implementation Organizational performance22

Questionnaire analysis26

CHAPTER 5: CONCLUSION35

REFERENCE37

CHAPTER 1: INTRODUCTION

Background

Information system is the need of the day for modern businesses because of various reasons. These reasons include globalization and the rate at which the business environment is changing day by day. To keep up with the changing trends, effective management information is needed by every business. Effective management information system keeps the business integrated and communication between various departments becomes easier. The information likes sales and performance; worker productivity may be needed by the marketing manager and the information like employee compensation and employees leaves allocation may be needed by the personnel manager. With a management information system, the manager won't need to write a request for the information because the information would be available at a mouse click. Hence, we can say that management information system makes the business processes simplified and ...