The state of Business Consultancy in the Kurdistan Region of Iraq

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TABLE OF CONTENTS

CHAPTER 1: INTRODUCTION1

Background of the Study1

Problem Statement2

Aims and Objectives2

Purpose of the Study2

Research Question3

Rationale of the Study3

Significance of the Study4

CHAPTER 2: LITERATURE REVIEW5

Consultancy Business in Iraq5

The Need for Organizational Change in Consultancy Firms in Iraq6

Reasons for Shortages of Business Consultancy Companies in the Region7

Impact and Role of Foreigner Business Consultancy Companies in the Kurdistan Region9

CHAPTER 3: METHODOLOGY11

Subjects and Setting11

Research Participants12

Researcher Role12

Research Context12

Research Study Design13

Interview as Instrument14

Validity and Reliability15

Ethical Concerns16

Limitations of the Study16

Projected Timetable18

REFERENCES19

CHAPTER 1: INTRODUCTION

Background of the Study

Over the past 20 years, advancements in technology and changing business regimes have resulted in businesses becoming more global, bringing together employees who are different from each other in many ways and must work together across borders in a variety of business processes (French, 2009). While the case study discussed in this study will take place in Iraq, working environments with employees who are diverse along a number of dimensions exist in most areas of the world. This study will reflect on one organization's attempts to deal with change. The perceptions of management and employees in general are reported: Interviews with the organization members who were instrumental in the change provide data on issues pertaining to organizational change.

To maintain confidentiality, the company was given the alias business consultancy firm, engaged in the business industry in Kurdistan, Iraq. By referring to this company, some of the major elements of change are illustrated, typical causes of change are explored, and triggers that initiated change programs are described. Many organizations have found that in today's business environment, success comes with focusing on doing things right the first time, on time, every time, and always to the customer's satisfaction (both external and internal customers). Achieving this focus while building a lasting foundation for improving business operating systems is easier said than done.

Problem Statement

The consultancy firms, in Kurdistan are experiencing change management in the update of its Oracle financials database, which handles the financial entries of the mega processes of accounts receivable (A/R), accounts payable (A/P), tax, order service group, and so forth. Security issues appeared in the interface of a firm's corporate/regional satellite offices sending electronic data through the Internet to its affiliated third-party vendors. This case study also encompasses the IT side of the change-management process, services measures, and user environment that necessarily include any of those services for infrastructure disaster recovery and network infrastructure change-agent provisions that spell out the inner workings of the consultancy business.

Aims and Objectives

The aims and objectives of this study will be to:

Highlight the current state of affairs in relation to the consultancy business in Iraq.

Elaborate on the effects of change management on organizational practices.

Discuss the strategies of consultancy business firms in Iraq to cope up with the global challenges.

Purpose of the Study

The purpose of this study will be to explore the nature of consultancy business environment in the Kurdistan region of Iraq, where professional performance consultants will be hired in order to utilize their western consulting methodology in Iraqi ...