To Identify A Business Process (Model) Design To Capture And Transfer Knowledge And Technology To Support Facility Development On A Global Footprint
ACKNOWLEDGEMENT
I would take this opportunity to thank my research supervisor, family and friends for their support and guidance without which this research would not have been possible
DECLARATION
I, [type your full first names and surname here], declare that the contents of this dissertation/thesis represent my own unaided work, and that the dissertation/thesis has not previously been submitted for academic examination towards any qualification. Furthermore, it represents my own opinions and not necessarily those of the University
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TABLE OF CONTENT
ACKNOWLEDGEMENTII
DECLARATIONIII
CHAPTER ONE : INTRODUCTION1
Background of the Study1
Research Question1
CHAPTER TWO : LITERATURE REVIEW2
Knowledge Management2
Knowledge2
Origins and Development of the Knowledge-Based View3
Why consider culture? Hofstede (1980) refined the definition of culture as the following:5
Organizational Learning7
Organizational Memory8
Internet-Based KMS9
Knowledge-Based View of Strategy10
Supply-Chain Management13
Inventory and Forecasting17
Information and Electronic Mediated Environments18
Global Issues20
Sourcing and Supplier Management22
Technology Transfer23
Innovation as strategy27
CHAPTER 3: METHODOLOGY30
CHAPTER FOUR: ANALYSIS AND DISCUSSION42
Profitability of the Business Units42
Geographical Distribution of Revenues43
Rolls-Royce's Business Strategy44
Market Share by revenue45
Supply Chain Structure at Rolls-Royce45
Manufacturing Facilities and Suppliers47
Supply Chain Business Processes48
Analyzing elicited data49
Supplier Management and Development58
Internal business processes59
CHAPTER FIVE: CONCLUSION63
The Business Context67
KM strategy69
Knowledge Acquisition And Modeling70
REFERENCES77
CHAPTER ONE : INTRODUCTION
Background of the Study
This chapter describes the purpose and approach of this thesis within the larger context of the objectives of the Supply Chain 2020 (SC2020) research project. It also gives a background description of salient characteristics of the aerospace industry and indicates why it is an interesting industry to study in identifying emerging best practices in supply chain management. Finally, it introduces Rolls-Royce, an important manufacturer of engines in the aerospace industry, which is the subject of a case study to provide a more fine-grained examination of key trends in supply chain management in the aerospace industry.
Research Question
The basic research question being addressed in this thesis can be defined as follows: What are the emerging best practices in supply chain management in the aerospace industry and what business strategies, operating models, goals, and processes makes the supply chain management practices of a particular case-study company's supply chain management practices exemplary? While the thesis strives to identify such emerging best practices, it does not take the position that they are necessarily widely prevalent within the industry. Further, the thesis does not necessarily endorse or intend to portray the supply chain management practices of a specific case-study company (e,g. Rolls-Royce) as necessarily being "exemplary" or "best-in-class" but rather as an illustrative example of currently observed practices.
CHAPTER TWO : LITERATURE REVIEW
Knowledge Management
Knowledge management (KM) is a hot topic in many business communities. Although, the title knowledge management might suggest a rather simple definition, there are plenty of opinions as to what it is and how it should be used, if used at all. However, because of the ever increasing pace of business development, the task of effective and competitive management of organizations becomes essential and KM, if understood and implemented properly, may be a useful tool for business transformation as well as the ...