An Investigation into the Potential Impact of Using a Different Approach of People Management and its Possible Benefits in Improving Organisational Performance at Beechwood Company

By

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ACKNOWLEDGEMENTS

This dissertation is an opportunity for me to extend my regards to my research supervisor, my beloved friends, and my family for their untiring support that they furnished throughout my research. I am grateful to them for their belief in me and the guidance that they provided me without which I would have never been able to work on and complete this research. It also signifies my own views and does not closely relate to the university.

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DECLARATION

I [type your full first names and surname here], declare that the contents of this dissertation/thesis represent my own unaided work, and that the dissertation/thesis has not previously been submitted for academic examination towards any qualification. Furthermore, it represents my own opinions and not necessarily those of the University.

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ACKNOWLEDGEMENTS2

DECLARATION3

EXECUTIVE SUMMARY6

CHAPTER I - BACKGROUND & INTRODUCTION7

1.1 Outline of the Study7

1.2 Background of the Study7

1.3 Problem Statement8

1.4 Purpose Statement8

1.5 Significance of the Study8

1.6 Research Objective9

1.7 Research Questions9

1.8 Definition of Terms9

People Management9

Employee Engagement9

Disengagement10

Organisational Productivity10

CHAPTER II - LITERATURE REVIEW11

2.1 Beechwood Company: A Brief Overview11

2.2 Performance Management in Organisations12

2.3 Employee Engagement and Organisational Performance13

2.4 People Management: An Innovative Approach14

2.5 Lacking in People Management15

2.6 Employee Motivation and Organisational Performance16

2.7 Situation of Beechwood Company17

CHAPTER III - RESEARCH METHODOLOGY18

3.1 About the Study18

3.2 Qualitative Methodology18

3.3 Quantitative Methodology19

3.4 Sampling19

3.5 Data Collection19

3.5.1 Questionnaire20

3.5.2 Ethical consideration20

3.5.3 Limitations21

CHAPTER IV - ANALYSIS AND DISCUSSION22

The staff Questionnaire Results and Analysis22

CHAPTER V - CONCLUSION & RECOMMENDATIONS27

5.1 Recommendations27

5.2 Further Research28

REFERENCES29

APPENDICES33

Appendix I - Questionnaire (Questions for Employees)33

Appendix II - Theories and Models40

EXECUTIVE SUMMARY

Employees consider as the most valuable asserts and thus, organisation has to maximise the returns on people. For that reason, a good people management system can improve the overall performance of any organisation by motivating every employee to participate in the contribution. The present study is a qualitative and quantitative approach towards the analysis and exploration of factors which are responsible for ineffective people management system at Beechwood Company. The study also suggests potential recommendations in order to overcome the issues related to people management and maximising returns on human productivity.

CHAPTER I - BACKGROUND & INTRODUCTION

1.1 Outline of the Study

The study entails various performance management tools, different techniques of people management and topics pertaining to people management in an organisation which is distributed into five chapters. The first chapter includes the brief introduction of the study with its purpose, significance, research objectives to be met and research questions. The second section of the project includes literature review on people management. The third segment portrays the research methodology. The third chapter includes the methodology of conducted study with all its specific information. The fourth section is about analyzing the data. The recorded data is analysed and meaningful information is provided. Finally, on the basis of the findings, the dissertation draws a conclusion with potential recommendations to the company regarding the improvement of people ...