ASSIGNMENT

Computing & Systems Development

Task 13

Overview of the Organisation3

IT Staff Recruitment Policy of HCA3

Staff Motivation & Change Management: The Theory5

Frederick Herzberg Motivational Theory5

Reward System7

Employee Retention & Employee Recognition7

The Motivation & Change Management Practices at HCA8

Staff Administration Documentation: HRIS9

Task 211

System Management Tools: Management of Planning Process11

Interrelationship Digraph11

Prioritisation Matrix12

Affinity Diagram12

System Management Techniques13

Benchmarking13

Scenario Planning14

Budgeting14

Plan for new IT system for HR14

Affinity Diagram for new HR System16

Budgeting17

Significance of Software Management Tools17

Task 319

The Role of IT in Strategic Planning19

The Contribution of IT Systems in HCA20

Issues with Strategic Planning22

Task 424

Significance of Development in Technology24

Impact of New Technology in HCA25

References27

Task 1

Overview of the Organisation

HCA International constitutes the world's largest network of private hospitals. Hospital Corporation of America runs its global division in London, UK. There are six HCA hospitals, situated at different locations in London. The private hospitals are famous for excellence in specific field of medicine. The Harley street clinic has specialised treatments for the cancer patients. Further, it has a day-care surgery unit. The Lister hospital is popular for fertility & dermatology. Similarly, the other four hospitals offer comprehensive treatments along with intensive care units. HCA aims to deploy modern technology in order to enhance the hospital administration & staffing. The six hospitals need to be connected, in order to share a single data base (www.hca.co.uk).

Hospitals need different kind of IT applications such as medical records management, billing & payment etc. Further, the hospitals have ample of human resources including nurses, doctors, administration staff, finance officers, support staff, cooks, pharmacists etc. Therefore, they need an efficient IT staff for timely resolution of the issues. In the succeeding section, the discussion explores the IT staff recruitment policy for HCA, UK.

IT Staff Recruitment Policy of HCA

HCA has outlined their IT staff recruitment policy in their HR policies. Firstly, the organization seeks to recruit the most dedicated professionals in their IT department. For that matter, the organization advertises using newspaper & online job portals. Also, the organisation utilizes local employment services in order to recruit staff. The executive director is responsible for approving the advertisement budget. HCA follows the policy of providing equal opportunities to individuals irrespective of gender, ethical backgrounds & age. The organisation reserves its right to investigate the credentials of the potential employee. HCA clearly states that every employee has to acquaint himself to the code of conduct of HCA. Further, the staff receives training over the Code of Conduct once in a year. As per the recruitment policy, HCA ensures that the organisation discards the likelihood of discrimination in the hiring procedures. Also, the company requires a set of references from the previous jobs. This is particularly true for the IT staff. HCA defines the salary packages in accordance with the qualification & experience of the IT applicant. The recruitment policy states that individuals, having same JD, shall receive same salary packages. HCA supports its IT staff in getting the most updated training. The management facilitates the IT professionals in their learning pursuit. In this way, the individuals are able to deliver & contribute to ...