Disaster Recovery Plan

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Disaster Recovery Plan



Business Goals & Objectives4

Size & Layout5


Organization`s Network Architecture5


Disaster Declaration6

Assessment of Security7

Potential disaster scenarios and methods of dealing with the disaster7


Volcanic Eruptions8


Hostage Situation9

Acts of Terror9

Disaster recovery procedures10

Incident Response Team (IRT) charter11

Executive Summary11

Mission Statement11

Incident Declaration11

Organizational Structure12

Roles and Responsibilities12

Information flow and methods of communication13

Internal communication13

External communication13

Methods and Services provided by the IRT13

Authority and reporting procedures14




Disaster Recovery Plan


A disaster Recovery plan (DRP) defines the practices and procedures required to deal with various kinds of disasters that can occur in an organization. Any type of disaster affects the normal business in a wide variety of ways. Disasters can cause loss of people, machines and data on a huge scale. These assets of an organization are the basis for its continuity and survival. There has to be proper planning for such sort of failures. AT&T has formalized a clear policy for dealing with such disasters. This policy includes complete information required for the continuity of business after a disaster strikes the company. These policies help in the mitigation of catastrophic effects of disasters and recovery of the organization from it. The plan clearly defines the Disaster Recovery Plan and the Incident Response Team Charter.


AT&T (American Telephone & Telegraph) is one of the leading companies around the globe. It provides communication services to business units. All these communication services are based on Internet Protocols. It has United States` largest 4G Networks as well as the largest Wi-Fi Networks. Besides this, AT&T provides purely IP-based Television service throughout the United States. Its expertise also lies in providing solutions to multi-national companies (http://www.att.com).

Business Goals & Objectives

AT&T`s main business goals are providing novel, reliable, best quality products and services world-wide. Another main goal of AT&T is to offer excellent customer care services. AT&T`s strategies include getting hold of new customers and encouraging its current customers to remain to be a part of AT&T. It intends to consolidate its customer`s data and company`s financial data into a single database. This will help in analyzing the customer`s spending patterns, product/service preferences, profitability and the churn rates (Hildreth, 2008).

Size & Layout

AT&T is an enormous company. It employs around 242,000 employees. Its annual revenue is USD 127,434m (Mergent Online). The services and products that AT&T offers are wireless telecommunication services, broadband services, telecommunication devices and equipment and wholesale services.


AT&T has a well-organized organizational structure to facilitate coordination and cooperation between various structure elements. Its structure includes President & Strategy, global business solutions, technology and network operations, external and legislative affairs, legal, marketing, human resources, supply chain and fleet operations, government solutions and talent & diversity (http://www.theofficialboard.com). The organization is headed by a Chief Executive Officer. Under him, a board of directors has control of the whole organization.

Organization`s Network Architecture

Following is a figure of AT&T`s Network Architecture. It shows how AT&T`s various backbone structures are interlinked to each other. Various procedures and methods have to be applied to prevent loss of connection between the different sectors of this network.

Figure - AT&T Network Architecture ...
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