Evaluate and analyse Electronic records management in Charity and voluntary sectors

by

ABSTRACT

This research study intended to examine the challenges of records management, and security risks of electronic records in charities and voluntary organization. To ensure that the data are authentic and secure, records and archives require a proper management framework system. There are many benefits of electronic records systems to charities and voluntary organizations. The electronic information is easily storable, readily accessible, retrievable, transferable, exchangeable, and saves office space. The electronically stored information cuts the charity costs, and improves exchange of information with the public, and other communities and funding organizations. The purpose of this research was to fill this gab by having a closer look at records management in a sample of charities and voluntary organizations. The researcher's interest was to assess and compare the local policies and guidelines of records in these organizations with the national standards. The other areas to be explored by the researcher were the availability of resources, staff training, and the challenges of records management in these organizations. The findings of research hypothesis indicate that there is a significant impact of effective records management in improving the efficiency and productivity of charity and voluntary organizations.

TABLE OF CONTENTS

ABSTRACTII

CHAPTER # 4: FINDINGS AND DISCUSSION1

Introduction1

Demography of Respondents1

Charity Questionnaire Analysis4

IT Questionnaire Analysis9

Interview Analysis15

Hypothesis Testing16

Discussion17

Research Questions17

Stages of Electronic Document Management (EDM)24

Advantages of systems for electronic document management for Voluntary and Charity Organizations26

CHAPTER # 5: CONCLUSION AND RECOMMENDATIONS31

Conclusion31

Implementation32

Challenges of Implementing EMR33

Recommendations for Future Research34

REFERENCES36

APPENDIX40

Appendix A40

Interview Schedule40

Management Interview40

Appendix B41

The Charity Questionnaire41

Appendix C43

IT Questionnaire43

Pilot Study45

The Charity Questionnaire45

IT Questionnaire47

CHAPTER # 4: FINDINGS AND DISCUSSION

Introduction

This research study is conducted to examine the challenges of records management, and security risks of the electronic records in charities and voluntary organization. To ensure that the data are authentic and secure the records and archives require a proper management framework system. This chapter presents the findings of the survey which is conducted to examine the advantages and risks of electronic records. The employment of professional information technology personnel and regular training programs of staff as prerequisites to a quality records management strategy were also examined. For this research study there were 15 managers randomly selected across the charities in west Yorkshire region and were requested to complete the ten questions listed on the interview sheet. The potential respondents of this research study have high level of experience, working either in the charities, voluntary sector or in some occasions both.

Demography of Respondents

This section presents the demography of the respondents who have been taken part in this research study.

Age

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

26 to 35

4

6.7

6.7

6.7

36 to 45

18

33.3

33.3

40.0

46 to 55

22

40.0

40.0

80.0

Over 55

11

20.0

20.0

100.0

Total

55

100.0

100.0

The above table and pie chart presents the age group distribution of the respondents who took part in this research study. There were 40 percent of the respondents who took part in this research study are from age group 46-55 years. There were 33 percent of the respondents who took part in this research study are from age group 36-45 years. There were 20 percent of the respondents who took part in this ...