Human resource becomes a vital source of gaining competitive advantage and businesses strives to attract and retain talented employees at their workplace. This research paper examines the recruitment and selection policies of Home Depot, which is largest specialty retailer across the world.
Home Depot: Recruiting and Selection
Introduction
Home Depot is the largest specialty retailer that deals in home improvement across the world, and another reason behind its success is the way it hires, trains and retains workforces and talented employees. Home Depot has 2,100 retail outlets in Canada, Mexico and United States, and employs about 350,000 employees grows considerably on a yearly basis. Still, Home Depot faces a significant challenge in recruiting, developing and retaining talented employees as employee turnover is high in the retail industry (corporate.homedepot.com).
Discussion
Retail industry is the largest employer with 16.4 million jobs. The industry has an abundant in terms of labor availability. The retail industry employs US adolescents in a considerable amount. This surplus of labor in the retail industry makes it difficult for retailers to attract and retain the brightest and best pool of talented employs as the misperception that retail jobs lack in career progression or growth and are low wage. Nowadays, retailers strive hard to attract potential and skilled employees at their workplace to gain a competitive edge; thus, the industry puts significant consideration on health and safety, pay scale, and intrinsic benefits of employees (Cascio, 2010).
The recruitment policy of Home Depot stresses on hiring best, skilled, knowledgeable and talented employees. Home Depot's recruitment policy also promotes diversity at the workplace. The company believes in inclusion of diversity, thus, has employees from diverse ethnic backgrounds such as African American, Hispanics, Asians and others. The recruitment policy aimed to understand, operate and embrace the diverse array of customers and multicultural world as it is essential to remain competitive. This policy of recruitment helps Home Depot in attracting diverse talented pool of employees from different background.
Home Depot used both internal and external methods of recruitment. External recruitment method allows the company to attract new potential employees accompanied with unique, new and innovative ideas to gain competitive advantage over others. This method enables the retailer to employ talented and experienced employee from the larger pool of workers that best fit with the Home Depot's culture (Silzer & Dowell, 2009). However, external recruitment method is quite expensive because of interviews and advertisement ...