INTEGRATED MANAGEMENT SYSTEM

Integrated Management System

Integrated Management System

Introduction

An integrated management system covers all aspects of the organization, from the assurance of product quality and increases customer satisfaction to maintaining operations within a situation of pollution prevention and control of health risks and safety. The global trend oriented towards the integration of management s system in the organization, understanding the quality, environment and health and safety as the main aspects of it. Currently considered to be an organization managed as integrated systems meet the requirements of the standards: ISO 9001:2000, ISO 14001:2004 and OHSAS 18001:1999 tie and implemented these systems (Evans & Lindsay, 2002, pp. 121-130).

Benefits of managing an integrated management system:

Saving resources (time and money) to implement the integrated management system, that is, less investment than required for the implementation processes independently.

Be prepared to compete, to be certified by universal organizations of universal validity, which allow simultaneously satisfy the various requirements of the current world market.

Being able to access better conditions in insurance premiums, loans, etc.. by the reduction of occupational hazards and environmentally responsible.

Being able to earn supplemental income by marketing of solid waste (waste oil, scrap metal, plastics).

Increase the skills, training and performance of members of the organization, as individuals and as a team.

Increase motivation and morale to feel a fundamental part of the continuous improvement of your organization.

Achieve an awareness of all employees of the organization on the preservation of the environment and a safer working environment for all.

Improve the image of the organization with its lowing, with E agencies and society in general.

Have emergency plans that integrate environmental and occupational health and safety.

Quality Management System

The purpose of the quality management system is to improve the quality of products or services and improve customer service. The result of the Quality Management System is to reduce the number of internal inconsistencies and shortcomings, and customer complaints.

Information Quality Management System

Quality Management System compliant with ISO 9001:2008 designed to ensure compliance with customer requirements and continuous improvement of quality of products or services (Karapetrovic, 2010, pp. 145-155). The system provides effective and efficient business operations allowing maintaining market position and adapting to changing market conditions.

Process approach used in developing, implementing and improving the quality management system streamlines the flow of information and documents in the institution and provides precise division of tasks, powers and responsibilities for all employees. The organization also receives the effect of increasing customer satisfaction by meeting their exact requirements and expectations.

Quality management systems are the basis for subsequent implementation of management systems, such as environmental management ...