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impact of CRM. Many organizations have embraced relationship marketing and its focus on customer lifetime value. For example, First Union Corporation in Charlotte, North Carolina recently upgraded his or her customer service call centre’s c...
Cultural Dimensions which include Individualism and Collectivism, Femininity versus Masculinity, Uncertainty Avoidance, Power Distance and Long-term versus Short-term Orientation. The research identified culture as a set of value, beliefs, ...
cultural values have four dimension based on the Hofstede’s model of cultural dimensions (Emery & Tian, 2003, 48; Tian, 2002, 72). The researches related to cross-cultural impact on international consumer behaviour has taken a new turn as t...
physician, to end sufferings of an incurable and a prolonged disease.” In intelligible words, the doctor terminates the life at the request of the patient.The basis of the debate of euthanasia is the Hippocratic Oath, condemning this practi...
Physician Assistant National Certifying Exam (PANCE) pass rates. The sample size of the research study was 152 schools which conduct PA training programs. The main purpose was to determine the level of degree of PA educators in PA training ...
customer satisfaction and customer loyalty in the Harbour Grand Hotel. This paper will also review the theories of customer satisfaction and customer loyalty. Further this research explains the importance of customer satisfaction and custom...
Using computer-aided observation, customers may be tracked and their behaviour analysed in the context of consumer situations and contingencies. Implications for retail management, theory and practice are discussed within the context of fas...