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Using computer-aided observation, customers may be tracked and their behaviour analysed in the context of consumer situations and contingencies. Implications for retail management, theory and practice are discussed within the context of fas...
of the Study9 Definition of Terms10 Implication of the Study12 Contribution of Research15 Thesis Disposition16 REFERENCES18 BIBLIOGRAPHY21 CHAPTER # 1: INTRODUCTION Background of the Study Research on customer satisfaction and service qual...
importance of service quality and related concepts in hotel industry, this paper investigates guests' satisfaction and their loyalty in hotels of the Opatija Riviera (Croatia). The aim of the study is to identify levels of guest satisfacti...
are justifiable to the accomplishment of sufficient benefit that take into account the financial risk of the business, and in this way protect from uncertainties that lead to business losses. Businesses are working in corporate structure to...
Cultural Dimensions which include Individualism and Collectivism, Femininity versus Masculinity, Uncertainty Avoidance, Power Distance and Long-term versus Short-term Orientation. The research identified culture as a set of value, beliefs, ...
cultural values have four dimension based on the Hofstede’s model of cultural dimensions (Emery & Tian, 2003, 48; Tian, 2002, 72). The researches related to cross-cultural impact on international consumer behaviour has taken a new turn as t...
Non-profit educational services in a holistic context. The main focus of the research is on Non-profit educational services and its relation with psychological impact on inner city youth attending and being retained in college. The research...