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information sharing in Buyer-Supplier relationships in Libyan Airline Industry. A increasing number of studies and clues from industries suggest that, besides organising the relationship with its suppliers, a buyer needs to proactively orga...
between basic service and service performance meetings, Customer satisfaction and switching barriers in the formation of satisfaction and Switching intentions were examined in this study. Field studies were conducted in the upper-midscale ...
Information technology10 C2.5- Information Systems11 C2.6- Significance of accounting information system and how it can be developed to serve economic development.13 C.2.7 Role of Technologies in the development of Accountancy profession14 ...
Cultural Dimensions which include Individualism and Collectivism, Femininity versus Masculinity, Uncertainty Avoidance, Power Distance and Long-term versus Short-term Orientation. The research identified culture as a set of value, beliefs, ...
cultural values have four dimension based on the Hofstede’s model of cultural dimensions (Emery & Tian, 2003, 48; Tian, 2002, 72). The researches related to cross-cultural impact on international consumer behaviour has taken a new turn as t...
role of Customer Relationship Management in service recovery” and its relation with “Banking industry of UK”. The research used the mixed method strategy to analyze the difficulties faced by the “CRM in banks” and tries to gauge its effect ...
customers' WOM referrals for the service provider increases, the customers' RPI toward the service provider will increase” (Cho and Rutherford, 2011, p.327). “As the customers' WOM referrals for the service personnel increases, the customer...