ORGANIZATIONAL DEVELOPMENT THEORY

Organizational development theory

About organizational development

The term organizational development is a widely used term in the business arena of today. The world is now an ever-changing entity, and so is the corporate world. As a consequence organizations tend to develop them on a consistent and regular basis. Organizational development deals with the context of bringing about change in organization on a regular basis, so as to be capable of competing and sustain in the corporate world. .

The term has numerous definitions in the diction of business, the whole idea deals with the change in the organization in order to enhance the sustainability, as well as, assure the success for current and future business paradigms. The term organizational development theory encompasses of a wide field of the business management discipline. It is defined as “an organization-wide effort that pertains to the development of an approach that leads to increase in the efficiency and effectiveness of the organization”. It encompasses of domains that enhance processes, people and procedures carried out in the business so as to increase the outcome and help the business in meeting goals of the organization (Hotes, 2011).

Organizational development pertains to the design and implementation of an effective layout that leads the organization to change for better. The whole concept of organization development encompasses of several dimensions enlisted as under;

Advanced organizational renewal

Organizational culture change

Fostering competitiveness and profitability

Ensuring wellness of the human capital

Enhance learning and development opportunities

Foster problem solving

Proactive approach

Enhance efficiency and effectiveness

Strengthen system

Enhance processes and procedures (Hotes, 2011)

The organizational development theory comprises of the premises that lead to optimization of performance and utilization of the organizational resources in order to foster the effectiveness and efficiency of the organization.

The section encompasses of analysis of three different organizations, with regard to the organizational change. It compares the examples of organizational development in three leading organizations, and finds out there results. The theme of the paper is to identify the betterment brought about in the business organizations when they undergo the process of organizational change (Sorenson & Yeager, 2009).

Organizational change and Cisco; the journey to fortune 100

CISCO is an American company that deals in IT and hardware. The company went through one of the greatest transformations even occurred in the history of the corporate world. The company itself was losing market share, as well as, lagging far behind the competition in the beginning of 21st century. The world is now a global village and therefore the use of technology is expanding in all dimensions.

The problem was found out in the operational strategy and process; they were not capable of serving the customers, as well as, catering to their needs. As a consequence; the company was incurring huge operational cost in outsourcing the services for existing customers, as well as, not able to meet the service quality requirement (Singh, 2009).

It was found out that the problem was with services, regarding five different domains in the company;

Services management

Service performance

Customer management ...