Process in Operation Management Food Industry

Contents

Introduction4

Discussion4

Kentucky Fried Chicken (KFC) - Brief Overview4

Operations Strategy & Constituents5

Price7

Quality7

Time8

Flexibility8

Stock Availability9

Transformation Process of KFC9

KFC's Production and Operations Management12

Product Planning12

Capacity Planning12

Location Planning13

Process Planning13

Supply Chain Management13

Inventory Management13

Quality Management14

Maintenance14

Factors Impacting Productions & Operations14

Process Description14

Planning Activity: Production Program15

Resources Needed (Raw Materials /Auxiliary and Energy)15

Costs of Production15

Quality Control16

Measures of Safety / Occupational Health and Safety16

Challenges in Operations Management16

Conclusion17

References19

The Process in Operation Management

Introduction

Production and Operations Management are a key area of excelling in the competitive market. A vital characteristic of Operations Management is helping companies improve their customer service levels and reduce cost over time. Use of teams in an efficient and effective manner helps improve the processes in operations management. The paper discusses the processes in operations management in food industry. The major players in the food industry include competitor giants such as McDonald's and KFC. Many new entrants have emerged changing the face of competition prevailing in the food industry. However, these food chain giants strive towards gaining a competitive advantage by innovating and improving their processes in operation management.

Discussion

Operations management plays an important part in every organization regardless of its industry and orientation (Chase, 1987). The challenges faced by operations management in food industry are discussed in this paper along with various consequences. It is defined as an area of management concerned with overseeing, designing, and controlling the process of production and redesigning business operations in the production of goods or services. KFC is regarded as one of the most influential food chain in food industry. The operations management in KFC is maintained tremendously keeping many aspects in account.

Kentucky Fried Chicken (KFC) - Brief Overview

Kentucky Fried Chicken (KFC) is the world's leading fast food restaurant chain which specializes in fried chicken. The company headquarter resides in Louisville, Kentucky, United States. The company positioned itself as the major player in food chain specializing in fried chicken. The company is the second largest restaurant chain worldwide after McDonald's. It is the world's second largest restaurant chain overall (as measured by sales) after McDonald's, with over 18,000 outlets in 120 countries and territories as of December 2012. It enjoys a significantly great share of global food market.

The KFC franchise challenged the dominance of the hamburgers in food change and resulted in the rapid popularity of fried chicken in food market. The branding of KFC is done in a remarkable manner. The owner, Harland Sanders, marketed the name of restaurant chain along with himself as Colonel Sanders. He became a legendary figure whose name is widely used and prominently used in KFC branding. It is one of the first food chains to spread out its branches and outlets internationally in several countries. However, KFC was entitled to keep its functions compatible to international standards.

Operations Strategy & Constituents

Operations strategy is interdependent and interconnected to various constituents shaping up the entire strategy flows (Dyson, 2000). It includes leadership qualities, policy and planning, information and analysis, people, customer focus, quality of process, product, and services. All these factors shape up the organizational ...