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Status: Address: 650 Dunagan Forest Drive, Lawrenceville, GA


Nationality: Phone: 678-237-8832



To seek a position in public health sector with long-term career potential and opportunity, which help in creating a positive effect on the community.


Team-playerWork well under pressure

Great customer service skillsQuick learner

Excellent interpersonal and communication skillsConfident in self and abilities

Highly Motivated Driven to succeed

Passionate and enthusiasticResults Oriented Professional


January 2010 to July 2010- ERO INVESTMENTS, LLC - LAWRENCEVILLE, GA, worked as an Operations Manager and was responsible for following:

Managed family businesses of people and made the business directed towards profitability

Hired, trained and supervised a number of employees

Scheduled work assignments and conducted evaluations

Processed payrolls

Conducted daily audits for analysis, reports and recommendations

2007 to 2010- CREDABILITY - SUGARLOAF, GA, worked as Certified Housing, Budget & Credit Counselor and was responsible for following duties:

Offered financial, credit, housing, and personal counseling to local, state, and national populations on various programs and services

Developed Debt Management programs, analyzed facts, identified problems through evaluation and made recommendations based on fact-finding

Provided money-management education through online courses, seminars, workplaces, churches, civil organizations

Provided budget and credit counseling for bankruptcy fillers nationwide

2006 to 2007 COMPUCREDIT FINANCE, INC., - DULUTH, GA, worked as Financial Account Representative and was responsible for following:

Managed over $130,000 delinquent portfolio

Identified delinquent accounts and seek to minimize credit losses by resolving those accounts

Conducted “SKIPTRACE” to locate customers and re-establish contacts

2002 to 2005 - GREENTREE SERVICING, LLC - ATLANTA, GA, worked as Supervisor, Account Representative and was responsible to fulfill following obligations:

Managed 15 Account Representatives daily tasks in a call center and provided new mortgage owner orientation on contract

Handled fraud claims regarding payments, conducted internal investigations

2000-2002- GREENTREE SERVICING, LLC - ATLANTA, GA, worked as an Account Representative and performed following tasks:

Performed Customer Service

Resolved customer complaints


Capella University, Master of Public Health (Conferred September 2012).

Georgia State University, Atlanta, GA, MS, Education (Human Resource Development) (Conferred 1997).

Georgia State University, Atlanta, GA, Bachelor of Science (Conferred 1995).


Certified Training from American Red Cross (First aid, AED- Adult, Adult CPR, Psychological first aid, Disaster frontline supervisor, Emergency operations, Disaster assessment basics, Disaster frontline supervisor simulation, Client casework: emergency assistance)

Certified with the National Foundation for Credit Counseling (NFCC)

Received training from the U.S. Department of Housing and Urban Development on: Care for the Community; Mortgage Pre-purchase; Mortgage default problems; Rent delinquency; Post-occupancy, and Loan declinations

Proficient in computer (Internet, MS Excel, MS Outlook, MS PowerPoint, Internet Explorer, Windows 95 or later, XP, and Vista )

Cover Letter

Emmanuel OkoroAddress: 650 Dunagan Forest Drive, Lawrenceville, GA 30045Your City, State, Zip Code 678-237-8832Email:


Employer Contact InformationName Title CompanyAddress City, State, Zip Code


Dear Sir/Madam,

I would like to apply for a suitable position in your esteemed organization related to the public health management. I enclose my resume for your consideration. I consider your organization to apply for job because it is organization like your where we can actually witness and practice all the concepts and phenomena that we study and learn during our academic life.

I was interested in serving to community and helping out people ...
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