Case Study: Implementation of Management Information System in Engineering & Construction Organizations

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ACKNOWLEDGEMENT

First of all, I would like to show my gratitude for my supervisor of the research, colleagues, peers, and family. Without them this research study could not be completed. Their immense support has given me continuous guidance and inspiration throughout preparing this research study.

DECLARATION

I adjudge, the content of this dissertation is completely collected and done by unaided effort and the material in it, has not been published ever before. The opinion that is reflected in this dissertation is purely my opinion and does not represent any University's opinion.

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ABSTRACT

In this research study the main focus is on the implemnation of MIS in the engineering organizations in order to make them competitive in today's competitive work. The MIS implementation not only improve the work but also maintain and enhance its effectiveness, and efficiency. In the research study, the secondary qualitative case study research methods have been employed. The results have proved that MIS implementation in the engineering organizations are beneficial not only for their work force but for its business operations.

TABLE OF CONTENTS

ACKNOWLEDGEMENTII

DECLARATIONIII

ABSTRACTIV

CHAPTER 1: INTRODUCTION1

Background of the Research1

Problem Statement2

Aims and Objectives2

Research questions3

Limitation of Research3

Rationale3

Theoretical framework3

CHAPTER 2: LITERATURE REVIEW5

Significance of Information5

Integrated systems and integrated management systems6

Management Information System7

1.The Contingency9

2.Transaction Cost Economics10

Implementing MIS in Engineering Organizations10

1)Preliminary Investigation10

2)Requirements Analysis10

3)System Design10

Information System Management11

Management Information Importance12

Managing information12

1.Determine the information needed13

2.Obtain and analyze information13

3.Register information13

4.Use of information13

5.Information flow disclosure14

Challenges of Information Management14

The role of information systems in the management of organizations15

1.Information systems service organization15

2.Components of the information system16

3.Information System and Decision Support16

Organizational Change Issues17

Ingredients of MIS18

1.ETL tool (Extraction Load Transfer)19

2.Data warehouse19

3.Reporting tool19

4.Distribution Tool20

Types of management information system20

Document management system (DMS)20

Content management system (CMS)20

Library management system (LMS)21

Records management system (RMS)21

Digital imaging system (DIS)21

Learning management system (LMS)21

Geographic information system (GIS)21

Information in Engineering Organizations22

Collaboration-based Software23

Engineering Information and Knowledge24

ERP system in engineering companies25

Advantages and Disadvantages26

Organization and process automation Recruitment27

Construction Industry Engineering organizations27

ERP Systems in Engineering & Construction (E&C) Firms28

General Concept of ERP Systems in E&C Firms29

Problems in ERP Implementations for E&C Firms30

An Organizational Change Process Model31

Process Studies31

Process Theory of Change32

Current theories33

Information Engineering as Organizational Change35

GIS36

CHAPTER 3: METHODOLOGY38

Research Design38

Case study41

Literature Search43

Reliability of sources43

CHAPTER 4: ANALYSIS AND DISCUSSION45

Analysis45

Case Study45

Steps before Implementation of MIS in Hydromat Engineering Ltd46

Implementation of the MIS in Hydromat Engineering Ltd47

Discussion49

Secondary research finding51

Integrated MIS51

Integrated Systems and engineering organizations51

Improvement required51

CHAPTER 5: CONCLUSION54

REFERENCES56

APPENDIX62

APPENDIX 1: FIGURES62

APPENDIX 2: TABLES62

CHAPTER 1: INTRODUCTION

Background of the Research

In the evolution and transformation of organization and society, information technology is becoming key enabler. As a result of this development, the demand for skilled engineers has increased. These leaders can undertake tomorrow's information leaders' role. The design, development, establishment, management, and administration of IT systems buttress the operations, strategies, and tactics of the organizations. The information technology helps the organization in supporting and transforming organizational activities, including business models, business processes, decision support, and knowledge management. MIS were designed to assist management by creating consolidated information methods to improve communication decision-making across the organization.

Organizations utilizing or supporting MIS to improve the capability of the business through ...