MOTIVATIONL TOOLS & TECHNIQUES

Motivationl Tools & Techniques

Motivationl Tools & Techniques

Background of the company

Shell is a global group of energy and petrochemical companies. With 104,000 employees in more than 110 countries, we play a key role in helping to meet the world's growing demand for energy in economically, environmentally and socially responsible ways.

Introduction

Motivation is defined as the desire within a person causing that person to act. It provokes a person to behave in a way that ensures the accomplishment of some goal. Since productivity is a result of the behavior of organization members, motivating them is key to reaching organizational goals. According to a 1998 survey conducted by Shell, 55% of employees plan to quit or think of quitting. There are many different factors that motivate and retain employees. It is important to understand why some are more effective than others. Though it is not easy, managers and human resource professionals must attempt to recognize what motivates employees in order to become successful.

Motivation Tools used by Shell

At Shell employees can be motivated in two ways: intrinsically and extrinsically. The word intrinsic means from within or internal. This is the form of motivation you have within yourself that comes from a passion or interest in doing a job well done. Extrinsic motivation comes from the external and relies on recognition and rewards. At times, extrinsic motivational tools can help increase intrinsic motivation within the individual. Shell Managers have the difficult task of developing effective techniques to increase both types of motivation.

Benefits

As an extrinsic motivational tool, Shell's indirect compensation includes benefits distributed to an employee or a group of employees as a part of organizational membership. Shell benefits come in great variety, some required by law and others voluntary by the employer. Regardless of type, benefits have great influence on a person when choosing an employer they wish to work for or when an employee might be considering retirement.

Within a wide range of benefits accessible, mandated benefits are required by law. These benefits include social security and worker's compensation. Proposals for reforms have been introduced however, no modifications have been made. This proposition includes universal health care benefits for all workers, child care assistance, pension plan coverage that can be transferred by workers who change jobs, and core benefits for part-time employees working at least 500 hours per year. An employer has no alternative, obeying the law is the only option.

Another form is referred to as voluntary benefits, consisting of benefits such as severance pay and pension plans. Voluntary benefits are an enormous form of competition with employers of Shell in keeping their staff and obtaining new employees. In this case, quality is the main factor of each benefit, customizing each one to satisfy personal needs is essential. Severance pay is offered voluntarily by the employer, it ensures safety and security for their employees. Severed employees receive certain services that are very helpful while being unemployed. These services include medical insurance, Employee Assistance Program (EAP), life insurance ...