PERFORMANCE

Ethical Performance



Ethical Performance

Managers can create a defect-free ethical culture—one that automatically rejects unethical behaviors—by applying total quality management analysis to ethical deviancies. Employees should track unethical behaviors to their systemic cause, develop appropriate corrective metrics and benchmarks, and then be held accountable for accomplishing the desired results. This activity should be part of an annual comprehensive organization wide ethical compliance audit.

Managers can gather information regarding company relations with owners, employees, customers, suppliers, the community, and the natural environment and share it with employees. Appropriate remedies should be implemented to reduce gaps between the ethical ideal and actual performance(Papa, et ...