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Internet is being referred to as "the next business revolution'' the nexus of computers, networks, people, and business goals for purposes of selling goods, services, and information is an innovative way to cut costs, grow markets and profitability, and improve shareholder return relative to traditional business methods (Palmisano, 1998). This combination is referred to as E-Commerce, the trade of goods and services that takes place electronically such as over the Internet (Dolber, Cheema and Sharrad, 1998). According to Kalakota and Whinston (1997)A detailed project management has been discussed along with identification of stakeholders, Organisational structure of the project team, the cost of developing website as well as various quality assurance and documentation processes. The quality assurance is defined and discussed in detailedVarious activities involved have been identified based on which a detailed work break down structure (WBS) is defined. A detailed action plan is chalked along with deadlines resource and persons allocated. The report also discuses various risks involved as well as project termination methodology is outlined.


Big-Fancy Computer Company was established in 1995 for the purpose of developing high quality information system and designing capable intra-network for organizations. With a group of skillful and aggressive IT professionals, the company is famous especially for its suitable design for different organizations, which is regarded as the best in Australia.

Nowadays, we won the contract to design a specific information system for Jones' Homes, which is a Real Estate agency just merge two other agencies to expand its business, however, how to make these three agencies operate more effectively and productively became a essential problem facing by Mr. Jones--the director of Jones' Homes.

Assessment of travel websites

According to Law and Cheung (2005), prior research that assessed performance of travel websites can be classified as either with or without users' involvement, with the latter focused on the content of websites. For example, Morrison et al. (1999) applied the balanced scorecard approach to website evaluation by examining marketing performance of hotel websites in Scotland. Bai et al. (2003) developed an operationalized research framework to examine e-relationships on hotel company websites. Later, Essawy (2005) employed the e-relationship framework as proposed by Bai et al. (2003) and performed a content analysis of UK-based national hotel websites.

The other approach to evaluate websites generally involves the perceptions of users. To illustrate, Jeong and Lambert (2001) presented a framework of information quality evaluation, and the framework was empirically tested with conference attendees. Empirical evidence showed the framework could be useful for lodging websites. In resort settings, Perdue (2001) developed and tested a conceptual model for website evaluations. He found the overall website evaluation was a function of site navigation, visual attractiveness, and information content.

As Szymanski and Hise (2000) observed, few studies have examined the factors that make online customers satisfied with their online experiences. With the use of the qualitative approach for identifying possible antecedents to online satisfaction, Szymanski and Hise (2000) developed a conceptual model of website dimensions to ...
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