SUPERVISORY SUPPORT & FRONTLINE MOTIVATION

Supervisory Support & Frontline Motivation



Supervisory Support & Frontline Motivation

Introduction

The role of the supervisors/managers is very important in the workplace. The essay defines the type of role that supervisory support can play in the motivation of frontline employees. (Spranger, E. 2009, 75-124)The manager needs to keep track of the performance of all members of his team, not only to help himself but also his staff. People like to know how they are performing. (BBC News, 2009). Keep the workers informed of their achievements and do offer positive healthy analysis of their contribution to achieving common goal of the team. The essay also explains that unless the manager keeps track of the activities of his team he won't be able to provide this feedback so necessary for keeping the staff motivated.

Immediate supervisors and managers need to display the interpersonal skills required to engage employees and enhance their self-confidence. This includes providing positive encouragement for a job well done. A survey of thousands of workers around the world compared rankings by supervisors and employees on employee motivating factors.

One benefit of positive criticism is that it helps the employees to grow. You are not being critical to find flaws but helping them improve. Everybody wants to grow, and improvement is necessary for growth in today's competitive world. Continuous development is essentially needed for keeping people motivated to achieve goals. (Mabile, 1998, 45). You have to constantly keep looking for ways to boost the motivational levels of people working with you in a manner enabling them to recognize the efforts being put by the organization to help them grow. (Amabile, and Kramer, 2007, 65-78) While appreciating the positive contribution of employees is important, it is equally important to have constructive criticism of their contribution enabling them to improve upon their performance and remain motivated. (Amabile, and Kramer, 2007, 65-78)

Give People Choice

An essential constituent of fundamental motivation is independence. Once people get that feeling of being independent they begin to feel that they have some control over their destinies. It's not desirable to have a headmaster kind of an attitude towards people. (Amabile, and Kramer, 2007, 45) In management language it means micromanagement of employees. Such an attitude on the part of the management is detrimental to employees' motivation. It gives them the feeling of being dictated rather than giving the feel of being a part of the organization. (Amabile, and Kramer, 2007, 65-78)

Explanation

There are many aspects to employee motivation but the manager has to remain innovative in finding what best works for his team. (The British Heritage Dictionary of the English Language 2006, 57)It's not unusual for some of the adopted measures to fail in bringing the desired level of motivation. Having learnt the ways of keeping his team inspired is one aspect and certainly an important one, (BIS 2009) but an equally important aspect is how he implements these for the benefits of different members of his team. Act as advocates for employees, gathering and distributing ...