REFLECTIVE LOG

Reflective Log

Reflective Log

Title of Entry

Conflict Resolution at Work

Brief Description

My job has provided me a number of opportunities to learn and develop myself. It is important for me to ensure that I enhance the skills that I possess so that I can work in a much more efficient manner. My job responsibilities included training, supervising, investigating problems, ensuring smooth operations and providing day to day support to the maintenance and production teams. I learned how to work in a professional environment and what is expected of me at this role. I also found that conflicts are a major part of workplace and occur due to various reasons. As a responsible employee and acting as a team leader I have to make sure that conflicts are avoided.

Reflection on Outcomes

Working in groups is an essential aspect in the professional environment and it is important that the individuals working in group ensure that they work in the most efficient manner and increase the productivity of the company. This will help them in making the company successful and profitable. Effective group management is an important aspect of working together as a team in the company. I learned the skill of managing people and resolving conflicts between them. This helped me in learning skills that are related to working in a professional setting. These skills include the communication skills, the interpersonal skills and the critical thinking skills. All these assisted me in performing my activities in an efficient manner and also helped me in completing the tasks on time.

There were other aspects, as well that I gained during my job. These include the technical skills required for performing work. The programs used for the entry of the information and maintenance of the same also helped me in gaining more knowledge and in helping that the important and essential information is maintained in the system within the organization. There was a lot of general knowledge that I gained during my job. This helped me in providing the right information to the people working in the organization and also helped me explore an entirely new area. I was also responsible for giving out general knowledge to the public. While giving out information, I was the one who gained the most as I had the most of the general knowledge and then I passed it on to others.

Reflection on Processes

I was responsible for ensuring that newly hired people are trained in an efficient manner. There are a number of people who argue when working in a group. Therefore, it is essential that the group leaders work in a manner in which they can avoid arguments between the members and help the group to ensure complete productivity. There are times when the group leader will have to intervene when two or more group members are arguing. This will help in reducing the conflicts and the arguments that might arise in the group and will help increasing the productivity of the ...