Effective Communication

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Effective Communication

Table of contents

Task one3

Communication networks in XXXX Corporation3

Study of informal and formal communication in XXXX Corporation7

Formal communication networks9

Formal and informal channels as paths of communication14


Task two16



Effective Communication

Task one

Organizational communication is an area of study that examines the complex communicative behaviors which occur in organizational settings. Organizational communication occurs when a group of people working together and communicate to each other in order to achieve individual or collective goals. Communication is been considered a functional part of an organizational system and in interpersonal context.

The purpose of organization communication ranges from completing a task or mission to creating and maintaining satisfying human relationships within the organization. The structure of an organization is determined in part by the network of channels or paths along which information must flow between members or sub-units within the organization.

Communication networks in XXXX Corporation

In the past, the concern of management of large bureaucratic structure such as XXXX Corporation, in which the major focus of the organizational communication literature, was formal and top-down communication. The government needs systems for controlling the flow of information in order to balance the structure.

Today, informal communication in which is generally associated with interpersonal, horizontal communication is primarily seen as a potential contribution to effective organizational performance. On-going, dynamic, and non-formal, if not informal, communication has become more important to ensuring the effective conduct of work in modern XXXX Corporations.

Creating a climate of formal and informal communication

Communication climate can be defined as the internal environment of information exchange among people through an organization's formal and informal networks. Communication climate is open when information flows freely and closed when information is blocked. Open communication is characterized by supportive, participative, and trusting behaviors. While open communication climate may make formidable personal demands, such openness ultimately rewards both the individual and the organization in providing an environment where people thrive and enterprise flourishes.

To create a climate of formal and informal communication, government officers must ensure that they and their staff have the skills and knowledge to communicate effectively. In some cases, this may require formal training. However, the most important aspect of staff training should come on a daily basis from officers who lead through example while making communication issues a priority. Involving the staff in decisions about the goals and methods of communication will also help create a climate of communication.

Government officers and their staff should develop a consensus on how disagreements should be handled, how communication should flow between them and staff and between staff members, and what information should be available and when.

Communication must become a habit for government department officers and their staff members, with systems in place to support it. It can be done through

Regularly scheduled group meetings.

Regularly scheduled one-on-one meetings.


Staff briefings.

Informal social gatherings.

Team lunches and other activities.

Effective communication through communication network either it is a formal or informal approaches in XXXX Corporation is an intentional effort made by all personnel within it. It flourishes only in an environment where positive interaction is valued, fostered ...
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