How Does Motivation Affect Organisational performance? A case study relevant of the United Bank Limited (UBL) Of Pakistan

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ACKNOWLEDGEMENT

I would like to take this chance for thanking my research facilitator, friends & family for support they provided & their belief in me as Vestasll as guidance they provided without which I would have never been able to do this research.

DECLARATION

I, (Your name), would like to declare that all contents included in this thesis/dissertation stand for my individual work without any aid, & this thesis/dissertation has not been submitted for any examination at academic as Vestasll as professional level previously. It is also representing my very own views & not essentially which are associated with university.

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Abstract

The main aim of this research was to find out the role of employee motivation and organisational performance. The research in an assessment of the research topic of motivation. Mixed methodology has been used for gathering the responses of employees and management of the United Bank Limited. The survey and interviews were intended to take their responses. In this light, the research has tried to identify the major ranked motivational factors. The analysis from the research findings has showed that satisfaction of job is the major ranked motivational factor. This research therefore can be considered as an introduction for much detailed research to be carried out by other researchers in future on the area of employee motivation.

TABLE OF CONTENTS

ACKNOWLEDGEMENTII

DECLARATIONIII

ABSTRACTIV

CHAPTER 1: INTRODUCTION1

Background1

Problem Statement3

Significance of the Research3

Aims and Objectives4

Research Questions5

Organisation of the Dissertation5

CHAPTER 2: LITERATURE REVIEW7

Role of Intrinsic and Extrinsic Motivation for Organisational Performance7

Employee motivation Need for organisational Performance12

The concept of Employee Motivation and Rewards16

Motivation Impact Organizational Performance?23

Case of Employee Motivation in United Bank Limited25

Reasons for Employee De-motivation27

REFERENCES28

CHAPTER 1: INTRODUCTION

Background

The motivation of employees has the significant affect on the overall organisational performance. For majority of the organisations, in order to achieve their objectives, it is important to keep their employees satisfied and motivated. The individual quantity and quality of performance is increased when the employees in an organisation are motivated (Goldstein, 2001, p.61). According to the Goldstein's research study, the organizations must consider the nature of employee involvement, as this one variable is probable to predict the ability of an organization to achieve higher results with profitability, workplace safety, customer service, staff retention and productivity (Goldstein, 2001, p.61). This motivation directly affects the operating functions of the organisation. Motivation of employee leads to the satisfaction of job, which plays the major role in improving the overall organisational efficiency. The existence of these aspects cannot be as significant; however, the absence of these aspects might have an adverse influence on the organisational performance. One of the key roles of the manager is to provide motivation to his or her employees (Deleon, 2006, p.401). In order to create an understanding of the employee motivation and its effects on the performance of the bank, the research will start with the review of literature and then theories regarding the motivation of employees that have an effect on the organisational ...