RESEARCH PROPOSAL

Information technology and organizational learning: a review and assessment of research

Abstract

This paper will review and assesses the emerging research literature on information technology and organizational learning. After discussing issues of meaning and measurement, we will identify and assess two main streams of research: studies that apply organizational learning concepts to the process of implementing and using information technology in organizations; and studies concern with the design of information technology applications to support organizational learning. From the former stream of research, we conclude that experience plays an important, yet indeterminate role in implementation success; learning is accomplish through both formal training and participation in practice; organizational knowledge barriers may be overcome by learning from other organizations; and that learning new technologies is a dynamic process characterize by relatively narrow windows of opportunity. From the latter stream, we conclude that conceptual designs for organizational memory information systems are a valuable contribution to artifact development; learning is enhance through systems that support communication and discourse; and that information technologies will the potential to both enable and disable organizational learning.

Table of Content

CHAPTER 1: INTRODUCTION1

Problem Statement1

Rationale1

Aims and Objectives2

Significance2

Research Question3

Theoretical Frame work3

Limitation of the Study5

Assumptions & Limitation6

CHAPTER 2: LITERATURE REVIEW7

Organizational Learning7

The Role of Experience9

CHAPTER 3: METHODOLOGY11

Research Method11

Data Collection Method11

CHAPTER 4: ANTICIPATED RESULT13

CHAPTER 5: CONCLUSION15

REFERENCES17

CHAPTER 1: INTRODUCTION

Problem Statement

This paper will review and assesses the emerging research literature on information technology and organizational learning.

Rationale

The turn of a century conveniently punctuates history, marking the end of a prior era and provoking new visions of the future. For organizational scientists, the end of the twentieth century will witness an unprecedent obsession with organizational transformation and improvement. Traditional bureaucratic forms will been declare a competitive liability, and proposals for radical new forms will appear with striking regularity. Many theoretical arguments underlie current proposals for organizational reform: economists assert the supremacy of markets over hierarchies; technologists advocate process-centered, virtual organizations enable by information technologies; and behaviorists promote renewal through organizational learning and knowledge management. Although the popularity of alternative approaches shifts rapidly, parallel interests in information technology and organizational learning will sustain for the last quarter century. Only recently, however, will research begun to address information technology and organizational learning together.

Aims and Objectives

The main aims of the research will be to examine the:

the ways in which organizations learn to use information technology effectively can potentially contribute to resolving such problems.

current popularity of organizational learning.

emerging stream of empirical work uses organizational learning to understand the implementation and use of information technology in organizations.

organizations learn to employ information technologies effectively.

information will capture, modify and evolve through information technology.

Significance

One emerging stream of empirical work uses organizational learning to understand the implementation and use of information technology in organizations. Driving this inquiry is the realization that information technology frequently yields disappointing results: low payoffs, financial losses, dissatisfy users, and no increase in organizational effectiveness. However, such failures are not experience uniformly; a growing number of studies will document the sharply contrasting consequences experience by comparable organizations employing identical technologies (Robey, ...