In this study we try to explore the concept of “Work Ethics” in a holistic context. The main focus of the research is on “A new work ethic” and its relation with “employee performance”. The research also analyzes many aspects of “employee attitudes” and tries to gauge its effect on “behavior and quality of services delivered”. Finally the research describes various factors which are responsible for “the shift in employee attitudes” and tries to describe the overall effect of “Work Ethics” on “employee retention and performance”.
A new work ethic
1. Describe how typical the attitudes that Sheehy reports appear to be in work environments you have experienced.
While reading through the case that was given, people generally wanted to get away with the work and getting on with the work done. “Scamming” was the real deal, which is, getting the work done with minimum possible effort. Customers and orders were being deliberately entertained, which might lead to problems for the manager, or in the words of Sheehy, “baiting the man”. With Sheehy's observation, the place of employment was like a form of gamesmanship that focused on 'milking the place dry'. This is because the basic level of employees comes from rather affluent backgrounds; either they are college students working as part-time employees within the store or they come from affluent backgrounds that they would rather 'respect' the workplace.
2. Explain the implications of the work ethic Sheehy describes for the future of American business.
The basic objective for this case is the adoption of the utilitarian concept, where maximum people get the maximum benefit. Although everyone is happy in terms of getting whatever each one wants, it is costing the company a huge sum of tension and problems that would otherwise be rather problematic for the company's ...