Quality Improvement at Urgent Clinics



Quality Improvement at Urgent Clinics

Introduction

The Urgent Clinic provides consultations, adult and pediatric-ranging from mild conditions such as ankle sprains, childhood respiratory obstructive crises to conditions of high complexity and severity, acute myocardial infarction, stroke and severe trauma patient's traffic accidents (Berwick, 1991).

Part 1

A professional concept that is composed of processes used for stimulating and assessing the quality of medical practice by gauging results and comparing it with the current demands and criteria of medical care. The medical activities should be well organized and controlled. Quality assurance is an ethical and moral obligation for the individual specialist but it should be a voluntary responsibility of all the hospitals.

Quality assurance in health care clinics is of great importance because if they are not maintaining the quality they cannot survive. An external peer assessment and self assessment process that is used by the health care organizations to maintain the quality standards and to execute ways that can bring improvement can directly refer to Quality assurance in health care industry or hospitals. It is not just setting the standards for maintaining the quality but to plan for continuous improvement in the overall performance and quality of the system. There are certain methods like counseling, self-improvement plans and analytical dimensions that can help hospitals in assuring the optimum quality for the patients. Hospital accreditation is also referred to the quality assurance in hospitals. Quality assurance is an important component that helps the hospitals in maintaining the patient safety and in promotion of health care (Berwick, 1991).

Part 2

Performance measurement is a tool for continuous quality improvement. These measures provide data with which to potentially compare and assess differences in performance that in turn identify areas for service improvement. Improvement of services depends not only on detection and identification of problems, ...