COMMUNICATION SKILLS

Communication Skills Utilised During and Interaction with a Dying Patient

Communication Skills Utilised During and Interaction with a Dying Patient

Introduction

The main purpose of this paper is to make a case analysis of a woman. The paper makes analysis with the communication skills utilised during and interaction with a dying patient. This case study discusses the strengths and weaknesses of the communication with the dying patient.

Case Study

The case study is about the 65 year old woman who admitted with Renal failure and diabetes type 1. She did not want to stay in hospital because she thinks that her family can better take care of her. I am acting as a nurse of the old lady, and have to take care of her and properly communicate with her the problems associated with the catheterization.

In order to deal with the problems of the ill woman, I feel that my communication skills were not that effective. I feel that when this old woman has asked me about the danger that she might die, at that time my response was not good. I should have responded in a motivating manner. I should have told her the advantages of catheterization and its importance in the illness.

Kolb Learning Cycle Model

The complex learning are not limited to the acquisition of techniques and models, they are to learn to develop their own situation models to handle ambiguities, uncertainties and changes encountered (Barrowclough, 2010, p. 373).

This learning takes place in a cycle alternating action and reflection (Kolb's cycle). The Kolb learning cycle is the theoretical basis of interactive methods of training. It can be applied not only to individuals but also learning to learning teams and organizations. The cycle refers to the process by which individuals, teams and organizations realize and understand their experiences and modify their behavior.

Phase 1: concrete experience

The subject is immersed in the task performance. During this phase, usually, it does not reflect on the task.

Phase 2: The reflective observation

The subject reflects on what has been done and experienced. That includes or refers the matter depends on his skills, particularly in the field of observation and communication (Borus, 2010, p. 405). Values, attitudes and beliefs of the subject can affect the types of events it may be noted.

Phase 3: abstract conceptualization

The subject interprets the events he noticed and tries to integrate them into a theoretical system.

Phase 4: The active experimentation

The subject uses his new ...